AptusSoft support center is backed by a staff of well trained, responsive and knowledgeable support engineers, experienced in product installations; product features, functions, processes and trouble- shooting. Our support plans are setup to ensure that you make the most of AptusSoft solution. Further all questions and responses are carefully reviewed frequently by the product team to ensure quality support.

Our support site also includes a well reviewed and constantly updated product knowledgebase t o instantly help and serve your needs. A valid client id will be required to obtain product support and to access our knowledge base. (Please speak to your product manager if you have not received our club id normally included with the welcome kit.)

Answers to your questions on our product are just one click away. Please complete the following details and submit your questions to our support center:

Our standard support hours are from 8.00 am to 6.00 pm EST, Monday through Friday. All questions will be addressed, responded and answered as quickly as possible. Emergency, Week-end, off-business hours support will be charged on a Per-Incident Time and Materials Service basis.